After years of sending call center jobs to India, the Philippines, Mexico and other countries, companies are bringing them back to the U.S. An estimated 5 million Americans are now being employed in call center positions not just within the offices but within the comfort of their own homes. Jon Davis, an Agent for Arise, shares tips, tools and news you can use in becoming a successful indepement call center representative. Working from home for companies like American Express, Comcast, Direct TV, AT&T, Home Depot and so many more.